Automation & Operations · SRV-REF-05
Custom AI Tool Building
Back-office AI that takes work off your plate: tools that read and route incoming leads, draft contextual replies, and automate the repetitive judgment calls, built on the Vercel AI SDK and wired into the systems you already use.
“Deploy a lead classifier routing inquiries by intent and budget, drafting contextual email replies, and alerting a team Slack channel.”
Where AI Integration is the AI your customers see, this is the AI working behind the counter: the tools that take repetitive judgment work off your team's plate.
Lead intake that sorts itself
Every inquiry that hits your form gets read, classified by intent, urgency, and budget, tagged, and routed to the right person, with a Slack or email alert the moment a high-value one lands. No more leads sitting unread over a weekend. (This very site runs exactly that on its contact form.)
First-draft replies, in your voice
The tool reads the inquiry and drafts a contextual response for you to approve and send, so the blank-page delay disappears and every lead gets a fast, relevant reply.
Internal assistants over your own data
A private chat portal your team can ask ("what did we quote this client last spring?", "what's our process for X?"), grounded in your documents, not the open internet. The institutional knowledge stops living in one person's head.
Structured extraction
Turn messy inputs (emails, PDFs, form dumps) into clean, structured data your systems can use. The tedious copy-paste-and-categorize work, done in seconds.
What you get
- Leads sorted, routed, and never dropped
- Draft replies waiting instead of a blank page
- A searchable assistant over your own knowledge
- Tools wired into Slack, email, and the systems you already run
The best internal tool is the one you forget is there: it just quietly handles the work you used to dread. That's what I build.
